Often, re-issuance of the card is necessary when the expiration expires, it is missing or stolen by other persons. Also change the card when the owner decided to change their personal data. Thus, the bank provides its customers with VISA or MasterCard. Their shelf life is 3 years. To replace plastic, customers need to bring certain documents to the bank and submit an application.
When can I re-issue plastic in Good Finance?
A bank customer may request a re-issue of a Good Finance card in these cases:
- change of name and surname;
- loss or theft of plastic;
- when the PIN becomes known to others;
- plastic validity period is over;
- the card was taken by the terminal, and now it is unreal to pick it up;
- the fraudsters took the card and now they use it to perform various illegal operations.
If the reason for changing the card is that third parties want to make various illegal transactions with it, then it is urgent to block it. Perform this operation really using the “Good Finance Online” system. You should first send an SMS from your phone with the word “blocking” to the number 900. You should also additionally provide the last 4 digits of the banking product. The client must write the reason for changing the card. For this purpose, you can choose a number: 0 – card loss, 1 – theft, 2 – if you swallowed an ATM, and 3 – for other reasons.
A couple of days after the expiry date of the card has come to an end, the owner is obliged to personally contact the bank, where the agreement was previously executed. It is important to take into account the fact that customers need to bring personal passport and old plastic, which will be cut by an employee of the bank in the presence of the owner. After that, it will be impossible to use such plastic.
It is important to understand that after changing the card account number does not change. Changes relate exclusively to the PIN. The client receives this information in a closed envelope so that it is not known to anyone. If at least some finances are left on the old card, they will automatically be transferred to the new banking product. After receiving the card on your hands, you can immediately use it at your own discretion.
Procedure for reissuing non-name cards of Good Finance
The bank does not provide for the reissue of instant cards. Therefore, the client can use these available options:
- get a new plastic with different possibilities and transfer finances to it;
- order a new card and transfer the balance of money there;
- close the account and do not cooperate with the bank.
The price of plastic re-release often depends on the format and the reason why it should be changed. Premium Cards and Visa Classic are issued free of charge. And for a special design card, customers will pay 500 rubles. If the plastic was stolen or lost, then you need to pay 150 rubles for the card.
Drafting an application
To re-issue the Good Finance card, you must submit an application to the bank. It is best to contact where the card was previously provided. Indeed, since the procedure will take little time, and it does not require the collection of many papers.
It is important not to forget that Good Finance employees may refuse to provide plastic if the customer has submitted an application form in another branch. But it is important to remind that all customers can apply for reissuing the Good Finance card in each branch, where only they themselves wish it.